Privacy Policy Effective Date: April 1, 2025 At KW Consulting and Design, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website at www.kwconsultinganddesign.com. By using our site or engaging with our services, you agree to the terms of this policy. We may collect personal information you voluntarily provide, such as your name, email address, phone number, and business details through contact forms, consultation bookings, or other service-related interactions. Additionally, we automatically collect non-personal information such as your IP address, browser type, and activity on our site through cookies and similar technologies to improve your browsing experience and our overall service. We use the information collected to communicate with you, provide services, improve our offerings, process payments, and occasionally send marketing updates. You can opt out of promotional communications at any time. Your information may also be shared with trusted third-party service providers, such as website hosts, payment processors, or analytics tools, strictly for business operations. We do not sell or trade your personal data. As part of our commitment to innovation and efficiency, KW Consulting and Design utilizes artificial intelligence tools—including content generation platforms—to support content creation, design ideas, and marketing strategies. These tools may process non-sensitive information to assist in producing high-quality, customized deliverables. All outputs are reviewed and refined by our team to ensure they meet the professional standards you expect. We take reasonable precautions to protect your data, though no online platform is completely secure. You have the right to access, correct, or request deletion of your personal data at any time by contacting us at kayla@kwconsultinganddesign.com. Our website may contain links to external sites that we do not control. We recommend reviewing their privacy policies if you choose to visit them. We reserve the right to update this policy as needed, and any changes will be posted on this page with the effective date listed above. If you have any questions or concerns about this policy or how your information is handled, please contact us at kayla@kwconsultinganddesign.com or call 207-955-0099.
Support At KW Consulting and Design, we believe that great service doesn’t end after the contract is signed—it continues with reliable, responsive support every step of the way. Whether you have a quick question, need technical help, or want to dive deeper into strategy, we're here to make sure you feel confident and supported. For general inquiries about services, billing, or your project, you can reach us at kayla@kwconsultinganddesign.com or call/text us at 207-955-0099. We're happy to help with anything from scheduling a consultation to clarifying your next steps. If you're experiencing a technical issue—such as a website glitch, login trouble, or Canva-related concerns—please send an email with a brief description of the problem, the platform or page you're referencing, and any helpful screenshots. This allows us to troubleshoot quickly and efficiently. We aim to respond to all technical support requests within 24 business hours. For deeper support or strategy planning, you can book a consultation directly through our site at www.kwconsultinganddesign.com/book-online. These sessions are perfect for marketing questions, content planning, or just getting unstuck. We’re also building a resource hub filled with helpful guides, templates, and how-to tutorials to empower our clients with tools they can use anytime—because we know the best support is proactive and empowering. If it matters to your business, it matters to us. Don’t hesitate to reach out. We’re your creative partner, strategic sounding board, and digital marketing team—all rolled into one.